Frequently asked questions.

Your go-to resource for answers to commonly asked questions about our products and services!
We understand that you may have questions about our company, products, or services. That’s why we’ve created this section to address some of the most commonly asked questions and provide you with the information you need to make informed decisions. Whether you’re a new or existing customer, we hope this section will help you find the answers you’re looking for.

Web Design FAQs

Yes, we can optimise your website for search engines, which is commonly known as SEO (Search Engine Optimisation). SEO helps your website rank higher in search engine results, making it easier for people to find you online. Our team will do base SEO and integrations with Google services as standard on all projects. For continued strategy and SEO implementation we offer our Agency Retainer services to work on various aspects like choosing relevant keywords, improving website content, adding technical SEO and ensuring your site follows best practices to enhance its visibility to search engines. This way, more potential customers can discover your website, leading to increased traffic and potential business growth. If you're interested, we'd be happy to discuss the specific ways we can optimise your site to improve its search engine ranking!

Yes all our projects are built to grow with your business and accommodate future development. We only use opensource frameworks and tools to develop our websites so you’re never locked into a proprietary out of date system. Our web hosting can scale with growing traffic and we offer Web Maintenance and Agency Retainer services to help implement updates, new features and strategy in the future. We can build and manage WordPress, Magento, Shopift and many more websites, just enquire to find out more.

We offer a range of Web Maintenance and Agency retainer services for every budget all designed to support you as much or a little as you need following your Web Development project. We can also work on sites we haven’t built but you need support with. You can find out more about our Web Maintenance and Agency Retainer here.

During the discovery phase of our proven process we will fully understand what your project needs to hit your goals. We understand things change and if you need to add more functionality during or after development or to an existing website we can help. We can integrate third-party tools such as ecommerce, email marketing, CRM and more.

Our prices are based on time. The bigger the project the more time it will take to deliver. Typically, our websites start at £2,495 and ecommerce sites start at £4,995. All our projects are fully featured using our proven process and include base SEO, mobile responsive design, training and unbeatable aftercare. Every project is fully scoped after our discovery call has taken place and are tailored to your needs, if you need a quote please get in touch.

Web design and web development are two essential parts of building a website. Web design is all about making the site look good and easy to use for visitors. It focuses on the appearance, colours, and layout to create an appealing and user-friendly experience. On the other hand, web development is about making the site actually work. Developers use code and programming to build the functionality of the website so that users can interact with it smoothly. Essentially, web design is about how the site looks, and web development is about how it works. Both are crucial to create a great website! At VOiD we have people highly skilled in both of these areas and our process is that any new web pages/websites are designed first and then built.

The time it takes to design and develop a website can vary depending on several factors. Generally, it can take anywhere from a four to six weeks period to a few months to complete a website depending on its scale. The timeline depends on the complexity of the site, the number of pages, the features you want to include, and the collaboration between ourselves and the client. Smaller and simpler websites can be done more quickly, while larger or more complex online projects might require more time. It's essential to have a clear plan and open communication with us when working on your website projects.

The short answer is no, you do not need technical skills and knowledge to maintain and update your website. If you want to manage and maintain the site yourself we will supply training and guidance on how to do the basics. If you don’t have the time or appetite to take on these tasks yourself we offer Web Maintenance and Agency Retainer services to support you. It is essential that you have a plan to maintain the website including applying updates, securing your website, website back-ups and hacker protection.

Yes we offer a full range of web hosting services to cover every size of website and we can register your domains at competitive prices. Our hosting services are based in the UK and offer first rate reliability, excellent performance and security. They are also scalable so we can grow the hosting packages with your business.

Step two of our six step proven process is design. Our team will design the website with mobile responsiveness in mind. We can design specifically for Mobile and Tablet. All our websites are responsive and tested using Desktop, Laptop, Tablet and Mobile screen sizes.

SEO FAQs

We use platforms like WooCommerce, Shopify and Magento/Adobe Commerce. Our services help businesses establish a successful online presence with custom-designed stores, ensuring a seamless shopping experience for customers while catering to specific business needs.

Our eCommerce website development includes features like intuitive navigation, responsive design, secure checkout processes, product management systems, and SEO optimisation, third-party seller platform integrations and automated marketing solutions. These functionalities ensure a user-friendly shopping experience and effective online store management and tools to help you increase sales.

We prioritise design and user experience in eCommerce websites by focusing on intuitive layouts, aesthetically pleasing interfaces, and easy navigation. Our aim is to create seamless and engaging shopping experiences that encourage customer retention and conversion.

Additional services in our eCommerce solutions include third-party seller platform integrations, maintenance, hosting along with SEO and PPC services.

VOiD Applications has completed numerous successful eCommerce projects. These examples showcase significant improvements in online sales and business growth, demonstrating the effectiveness of our tailored eCommerce solutions. Find examples of Our Work and case studies here.

Ensuring that eCommerce websites are mobile-friendly and optimised across various devices is a key focus. We employ responsive design techniques and test extensively on different devices to guarantee a seamless shopping experience.

We provide ongoing support and maintenance for eCommerce websites developed by us and other developers. Our post-launch support includes regular updates, security checks, and technical assistance to ensure the continuous smooth operation of your online store.

No, you can have as many products on the store as you want. The only thing to take into account would be the hosting requirements or Shopify fees. We can talk you through the options, contact us to get a tailored discovery call.

Our pricing structure for eCommerce website development is flexible, catering to businesses of different sizes and budgets. We offer proposals based on the size of the project, complexity and support needed.

Security is paramount in our eCommerce websites. We implement measures like SSL certificates, secure payment gateways, data encryption, and regular security updates to protect customer data and transactions.

eCommerce FAQs

We use platforms like WooCommerce, Shopify and Magento/Adobe Commerce. Our services help businesses establish a successful online presence with custom-designed stores, ensuring a seamless shopping experience for customers while catering to specific business needs.

Our eCommerce website development includes features like intuitive navigation, responsive design, secure checkout processes, product management systems, and SEO optimisation, third-party seller platform integrations and automated marketing solutions. These functionalities ensure a user-friendly shopping experience and effective online store management and tools to help you increase sales.

We prioritise design and user experience in eCommerce websites by focusing on intuitive layouts, aesthetically pleasing interfaces, and easy navigation. Our aim is to create seamless and engaging shopping experiences that encourage customer retention and conversion.

Additional services in our eCommerce solutions include third-party seller platform integrations, maintenance, hosting along with SEO and PPC services.

VOiD Applications has completed numerous successful eCommerce projects. These examples showcase significant improvements in online sales and business growth, demonstrating the effectiveness of our tailored eCommerce solutions. Find examples of Our Work and case studies here.

Ensuring that eCommerce websites are mobile-friendly and optimised across various devices is a key focus. We employ responsive design techniques and test extensively on different devices to guarantee a seamless shopping experience.

We provide ongoing support and maintenance for eCommerce websites developed by us and other developers. Our post-launch support includes regular updates, security checks, and technical assistance to ensure the continuous smooth operation of your online store.

No, you can have as many products on the store as you want. The only thing to take into account would be the hosting requirements or Shopify fees. We can talk you through the options, contact us to get a tailored discovery call.

Our pricing structure for eCommerce website development is flexible, catering to businesses of different sizes and budgets. We offer proposals based on the size of the project, complexity and support needed.

Security is paramount in our eCommerce websites. We implement measures like SSL certificates, secure payment gateways, data encryption, and regular security updates to protect customer data and transactions.

Manufacturing Websites

We’ve successfully undertaken web design projects for manufacturing clients, leading to improvements in brand visibility and customer engagement. These projects showcase our ability to create impactful and industry-tailored web solutions. You can view Our Work here.

We ensure manufacturing websites are optimised for search engines by implementing SEO best practices, such as keyword-rich content, responsive design, and fast loading speeds, making it easier for potential clients and partners to find relevant information.

All of our manufacturing websites are designed with scalability in mind, ensuring they can accommodate future growth, updates, and evolving industry trends, thus supporting long-term business development.

Ongoing support and maintenance are available for manufacturing websites. We provide comprehensive post-launch support, including technical assistance, updates, and security monitoring to ensure optimal performance.

Our pricing structure for web design services tailored to the manufacturing industry is project specific and depends on the size, complexity and scope. We offer solutions that cater to various budgets and business sizes, ensuring value-driven web development.

Web design services benefit manufacturing businesses by offering features like detailed product catalogues, supply chain information, and industry-specific functionalities. These elements enhance user engagement and effectively showcase manufacturing capabilities and products. A business website is the hub of all marketing and where your marketing content should live.

When designing websites for manufacturing companies, key considerations include showcasing the company’s services and capabilities, highlighting product details, ensuring easy navigation for various stakeholders, and creating a base for online marketing efforts.

We focus on incorporating business-specific visuals and branding elements in manufacturing websites. This includes using thematic design elements, tailored graphics, and imagery that reflect each business’s unique identity and manufacturing expertise.

We are developers first so we can develop custom solutions for any business. We can integrate product catalogues and supply chain visibility features into manufacturing websites. While we strive to meet all client needs, any custom development is dependant on the complexity and specific requirements of the project.

Our strategies for manufacturing websites focus on creating user-friendly, informative platforms that cater to both B2B and B2C audiences. This involves clear messaging, easy-to-navigate interfaces, and comprehensive product information to meet diverse user needs.

App Development FAQs

The app development process follows our six-step proven process which involves the following stages:

  1. Discovery
  2. Design
  3. Development
  4. Testing
  5. Training & Launch
  6. Maintenance & Aftercare

The timeline for app development can vary significantly based on the complexity of the app, its features, and the platforms it's developed for. Simple apps can be developed in a few months, while complex apps can take longer.

We can develop apps for iOS (Apple) and Android (Google). They can be native apps or cross-platform solutions. A native app is designed and developed specifically for a single platform, such as iOS or Android, using platform-specific programming languages and tools. A cross-platform app is built to run on multiple platforms using a single codebase and framework, making it more cost-effective and efficient for reaching a wider audience.

Yes, all our app development projects include a launch plan. We submit your apps to the App Store and Google Play store ensuring that your app meets the guidelines and standards required. We can also offer assistance in creating your App Store accounts.

Yes, we offer ongoing maintenance and support services to keep your app up to date and add new features. Maintenance costs can be monthly or based on specific needs. Most apps have a web backend which will require web hosting.

We follow user experience (UX) and user interface (UI) design principles to make apps intuitive. We design every page and function of the app before development to make sure the flow is correct and the information is displayed in the best possible way. During testing, you can gather user feedback before we go live.

No, we do not take a share of revenue from the app when it is launched, the revenue generated from your app belongs to you. You only pay for the development and any ongoing support and hosting services we provide. However, make sure you are aware of App Store charges for sales and In-App purchases etc before going live.

Yes, we integrate analytics tools to track app performance, including user engagement, downloads, crashes, and other metrics. This data helps in making informed decisions for updates and improvements.

We can integrate ad networks and payment processing systems to enable in-app advertisements and in-app purchases. These features can generate revenue for your app. We will discuss the best monetisation methods for the app in discovery.

Our prices are based on time. The bigger the project the more time it will take to deliver. Typically, our apps start at £4,995 but costs are dictated by the project requirements. All our projects are fully featured using our proven process and include app store submission and launch plans along with training and unbeatable aftercare. Every project is fully scoped after our discovery call has taken place and are tailored to your needs, if you need a quote please get in touch.

Web Application FAQs

We can help your idea become a reality no matter the complexity. With a combination of skills in design and development along with project management we have everything you need to take your idea from paper to product.

By using our proven process. We make Discovery one of the key steps, making sure we fully understand what you want to achieve, how you need to achieve it and to uncover questions you might not have thought about. Spending time in the discovery pahse saves time and money in the long term.

Absolutely, we have experience with APIs and connecting systems to 3rd party software.

During our discovery process we uncover the needs for your system. Once the system has been created a combination of our scalable hosting and our maintenance packages will help keep that system working for as long as it’s needed.

Yes, web applications are a website. You will need an internet connection and a web browser to access them. The difference between a standard website and web application is the functionality.

With custom development, the sky is the limit. We can help you cut down on paperwork, we can build a system that helps your customers get help more effectively or we can help your next big idea become a reality.

We can implement 3rd party analytics such as Google Analytics 4 and Microsoft Clarity.

That comes in the discovery and design phases of our proven process. We understand the needs of the business and the user in discovery which is translated to the designs before we start development.

It really depends on the complexity of the project. The cost is linked to the time it will take to develop the project from start to finish. Web Applications usually start from £5k but the more complex projects can be in the realm of £20k+.

Web Hosting FAQs

We use platforms like WooCommerce, Shopify and Magento/Adobe Commerce. Our services help businesses establish a successful online presence with custom-designed stores, ensuring a seamless shopping experience for customers while catering to specific business needs.

Our eCommerce website development includes features like intuitive navigation, responsive design, secure checkout processes, product management systems, and SEO optimisation, third-party seller platform integrations and automated marketing solutions. These functionalities ensure a user-friendly shopping experience and effective online store management and tools to help you increase sales.

We prioritise design and user experience in eCommerce websites by focusing on intuitive layouts, aesthetically pleasing interfaces, and easy navigation. Our aim is to create seamless and engaging shopping experiences that encourage customer retention and conversion.

Additional services in our eCommerce solutions include third-party seller platform integrations, maintenance, hosting along with SEO and PPC services.

VOiD Applications has completed numerous successful eCommerce projects. These examples showcase significant improvements in online sales and business growth, demonstrating the effectiveness of our tailored eCommerce solutions. Find examples of Our Work and case studies here.

Ensuring that eCommerce websites are mobile-friendly and optimised across various devices is a key focus. We employ responsive design techniques and test extensively on different devices to guarantee a seamless shopping experience.

We provide ongoing support and maintenance for eCommerce websites developed by us and other developers. Our post-launch support includes regular updates, security checks, and technical assistance to ensure the continuous smooth operation of your online store.

No, you can have as many products on the store as you want. The only thing to take into account would be the hosting requirements or Shopify fees. We can talk you through the options, contact us to get a tailored discovery call.

Our pricing structure for eCommerce website development is flexible, catering to businesses of different sizes and budgets. We offer proposals based on the size of the project, complexity and support needed.

Security is paramount in our eCommerce websites. We implement measures like SSL certificates, secure payment gateways, data encryption, and regular security updates to protect customer data and transactions.

Branding FAQs

We’ve successfully undertaken web design projects for manufacturing clients, leading to improvements in brand visibility and customer engagement. These projects showcase our ability to create impactful and industry-tailored web solutions. You can view Our Work here.

We ensure manufacturing websites are optimised for search engines by implementing SEO best practices, such as keyword-rich content, responsive design, and fast loading speeds, making it easier for potential clients and partners to find relevant information.

All of our manufacturing websites are designed with scalability in mind, ensuring they can accommodate future growth, updates, and evolving industry trends, thus supporting long-term business development.

Ongoing support and maintenance are available for manufacturing websites. We provide comprehensive post-launch support, including technical assistance, updates, and security monitoring to ensure optimal performance.

Our pricing structure for web design services tailored to the manufacturing industry is project specific and depends on the size, complexity and scope. We offer solutions that cater to various budgets and business sizes, ensuring value-driven web development.

Web design services benefit manufacturing businesses by offering features like detailed product catalogues, supply chain information, and industry-specific functionalities. These elements enhance user engagement and effectively showcase manufacturing capabilities and products. A business website is the hub of all marketing and where your marketing content should live.

When designing websites for manufacturing companies, key considerations include showcasing the company’s services and capabilities, highlighting product details, ensuring easy navigation for various stakeholders, and creating a base for online marketing efforts.

We focus on incorporating business-specific visuals and branding elements in manufacturing websites. This includes using thematic design elements, tailored graphics, and imagery that reflect each business’s unique identity and manufacturing expertise.

We are developers first so we can develop custom solutions for any business. We can integrate product catalogues and supply chain visibility features into manufacturing websites. While we strive to meet all client needs, any custom development is dependant on the complexity and specific requirements of the project.

Our strategies for manufacturing websites focus on creating user-friendly, informative platforms that cater to both B2B and B2C audiences. This involves clear messaging, easy-to-navigate interfaces, and comprehensive product information to meet diverse user needs.

Web Maintenance FAQs

Backups, plugin, theme and core file updates. We will investigate plugin conflicts and we deal with disaster recovery.

With a combination of firewalls, software updates and tracking known threats. Prevention is the best cure, and we do that from project start or the beginning of any projects that are handed over to us.

Yes, if you host with us or only do web maintenance we will make sure your backup policy is robust. We backup daily and keep 14 days of backups to ensure you have a disaster recovery plan.

By making sure your website is running as efficiently as we can, the same as how a service can help your car run more efficiently, however the frequency of checkups are a lot more regular and so, we avoid any nasty shocks by keeping a finger on the pulse of your business' website, ensuring, for comparative reasons, your engine doen't fall out your bonnet whilst on the motorway.

All websites that we manage are tracked 24/7, 365 days a year, with a combination of software that checks if the site has changed in any way and alarms that sound to us if a site goes offline. This combined with our backup process means, we're able to recover a website very quickly and find the root cause of the issue.

Every month we update the theme, plugin and core files on our maintenance websites. We can send reports once this is complete to outlined what was changed and what these changes are aiming to result in.

A combined 30+ years of experience with a focus on keeping you up-to-date, secure and covered if needed. Our process has been refined over the last decade and everything we do for ourselves, we commit to doing for our clients, so you can be confident your business is in good hands.

Please see our Web Maintenance Packages that outline how we help.